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| Website | https://luckykoala.com/ |
|---|---|
| support@luckykoala.com | |
| Accepted Currencies | Euro |
| Payment Methods | MasterCard, Visa, Paysafecard, Skrill 4 more Neteller, Revolut, Rapid Transfer, Cryptocurrency |
| Release Date | 2024 |
| License | Curaçao (CGCB) |
| No. of Games | 7,000+ |
| Software | - |
LuckyKoala is a newly launched Irish online casino with a colourful website and many promotions. I came across this casino during my routine market checks, and it's fair to say that I was left impressed. So, I decided to share with you my thoughts and opinions about this casino, so buckle up, because I will be going through every nook and cranny of this operator!
My Snapshot Review of LuckyKoala Casino
| 🎁 Welcome Bonus | There is a generous welcome bonus of up to €1,600 & 350 Free Spins |
| 🎲 Games | Slots/Table games/Arcade Games/Jackpots |
| 🤵 Live Casino | Yes |
| 🔥 Special Features | Multiple promotions running currently |
| 👑 VIP Program | Yes |
| 🖼️ Concept | Fair gameplay on over 7,000 games |
| ⚖️Licence | Curaçao Gaming Authority |
| 🤝 Why Trust Irishluck? |
|---|
If there is one thing we guarantee our readers here at Irishluck, it is honesty. We provide thoroughly researched reviews from our personal experiences to ensure we paint the correct picture about each casino we review. Our strict review guidelines also ensure we give authentic information about security, game collection, display, and other relevant casino aspects.
LuckyKoala Casino Website at a Glance
A little fun fact about me is that I am a koala fan. I have been ever since my visit to Australia 4 years ago. So, needless to say, when I first saw the koala-themed backdrop on the homepage and the beautiful purple, pink and white colour scheme, I was immediately hooked. In terms of navigation and accessibility, this website is up to par. I did not experience any lagging or issues when clicking and moving from one page to the next. I do think that the menu at the top could be a little bolder, but other than that, I am a fan of the overall design, colour, and navigation of this casino site.
I went ahead and added some screenshots of the casino from my desktop. Take a look for yourself!
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My Experience Opening an Account at LuckyKoala Casino
Like most other casinos I have reviewed for Irish players, the signup process at LuckyKoala was easy to follow. It took me less than 10 minutes to set up my account. Here is a short guide on what to expect:
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I clicked the ‘Register’ button, and a small window opened with available welcome offers and the option to reject them.
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I selected the welcome package by marking the dot next to the offer, then proceeded to account creation.
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LuckyKoala gives players two options for creating an account: entering your email, username, and password or signing up with Google. I chose the latter because I was already logged into my Google account on my browser.
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Once the sign-up was complete, another window opened, allowing me to enter my contact details and preferences. I typed my name, gender, date of birth, country, and phone number. I also chose my preferred currency.
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The last step was to tick the terms and conditions box and click ‘Finish’ to gain access to my new account.
Irishluck's Exclusive Welcome Bonus
Irishluck readers are in for a treat. LuckyKoala has an exclusive (and, might I say, very generous) welcome bonus. To claim, click on the Visit button and follow the necessary steps.
As mentioned, I had to accept the offer when signing up, but you can access it after creating an account. Here is a short breakdown of how to activate the welcome package:
Click the ‘Claim Now’ button on the homepage, which takes you to the promotions page.
Read and make sure you understand the terms and conditions of the welcome package. The bonus is distributed among the first 3 deposits of at least €20 each.
Locate the ‘Deposit’ button at the top right corner and access the payment method choices. I chose Skrill and made my first deposit of €20.
If you have a bonus code, fill it in when prompted. I quickly filled it out because I had copied the code from the promotions page earlier.
Follow the same process until you have claimed all 3 deposit bonuses available to new players at LuckyKoala.
What You Should Pay Attention to With This Bonus?
Like with most bonuses, the terms and conditions are very important. Pay attention to the wagering requirements and bonus deadlines to avoid losing your bonus.
I had to recheck the bonus's validity to ensure I was within the required time. I also paid attention to the minimum deposit and wagering requirements, which were €20 and 35x, respectively.
Did I Need a Bonus Code to Receive the Offer?
Yes. I realised that with the welcome bonuses at LuckyKoala, I needed a bonus code for every bonus claim. However, referring to the promo page before using a code is important, as it keeps changing. Below are the bonus codes that I used when I registered.
| Bonus Amount | Bonus Code |
|---|---|
| 1st deposit 100% up to €1000 + 150 FS (Wilds of Fortune) | 1000KOALA |
| 2nd deposit 50% up to €250 + 100 FS (Wilds of Fortune) | KOALA250 |
| 3rd deposit 100% up to €350 + 100 FS (Wilds of Fortune) | KOALA350 |
Verified LuckyKoala Casino Offers
We can all agree that having a rich and diverse casino bonuses section is a huge perk at any online casino. LuckyKoala understands their importance and they have a bonus for everyone, both for existing and novice players. I browsed through each and every one, so let's take a look together:
Weekly Reload
The first bonus I came across is a weekly reload. Here, players can claim a weekly reload bonus of 40% up to €100 with the code WEEKLYKOALA. Just enter the code when depositing €20 or more.
Weekly Free Spins Reload
Moving on to a free spins bonus. A weekly free spin reload allows players up to 370 free spins. Here is how to get the free spins:
€20 to get 20 FS for Wilds of Fortune
€50 to get 50 FS for Wilds of Fortune
€75 to get 100 FS for Wilds of Fortune
€120 to get 200 FS for Wilds of Fortune
How it works: Deposit the amount required for each bonus and follow up with a bonus code to activate it.
My experience: I first copied the bonus code from the promotions page and then made the relevant deposits to activate.
Weekly Casino Bonus
This offer is for high rollers, and I didn’t make a deposit large enough to qualify. However, if you deposit €500 or more, you can take advantage of a 50% bonus up to €1000. This offer is available once a week when you deposit using the code KOALA1000.
Live Casino Cashback
This cashback bonus is for the live casino, where players get 5% up to €50 in cashback. This bonus is offered on your weekly net losses, and there is also a bonus code for the bonus activation.
How it works: The bonus is awarded every Monday, and the cashback is only for the participating games in the live casino section.
My experience: I was so happy to receive a percentage of my net weekly losses for the games I played in the live casino section. That gave me the energy to keep trying my luck with Video Poker and Blackjack.
Loyalty Bonuses
LuckyKoala has a Loyalty program that rewards players with loyalty points for every €100 they wager. The players can then redeem the points at the gamification store.
My Experience: After about a week of playing at LuckyKoala, I earned enough loyalty points to use at the gamification store and ascend to level 3.
VIP Club
LuckyKoala has a VIP scheme but it is by invitation only and only available to players in New Zealand. If you are lucky enough to be invited into the club, you will benefit from exclusive promotions and additional perks.
Unavailable Bonuses at LuckyKoala Casino
While LuckyKoala has a ton of popular casino bonuses, some are missing on their promotions page. Below are some of the bonuses that were unavailable when I checked:
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Wagering Requirements at LuckyKoala Casino: Are They Fair?
While all the bonuses on this platform require a bonus code to activate, that was not a dealbreaker for me because the codes are readily available on the promo page. I found the wagering requirements fair compared to other similar casinos, as I was only required to wager the bonus 35x before making a withdrawal request. While you're here, check out our wagering requirements calculator to help you calculate your winnings!
What I Like and Don’t Like About LuckyKoala Casino
To remain unbiased, I always mention the good and the bad. For the pros, LuckyKoala has so many renowned developers’ games in their lobby that I wanted to sample everything. With such an extensive game collection, finding a new, exciting game to try out every time I logged into my account was easy. I also liked how simple it was to move from one page to the next as I familiarised myself with the casino.
On the flip side, it was disappointing to discover that the casino does not have a dedicated mobile app yet, but its mobile version works just fine. They could also include a no-deposit offer to put this casino above the rest. However, I think the biggest issue is that they don’t give players access to any tools to manage their gambling.
- 👾 Multiple game developers
- 🎮 Over 7,000 game titles
- 🙂 Easy user interface
- 📵 No mobile app
- ❌ No responsible gambling tools
The Selection of Games at LuckyKoala Casino
Games are an essential part of every online gaming platform. I was left very impressed with LuckyKoala's range of online casino games. 7,000+ titles is an amazing amount of games to have because it gives tons of options for all kinds of players. I also really liked the fact that they collaborate with some of the best software providers in the industry. They have games from developers like NetEnt, Evolution, Games Global, Ezugi, Betsoft, and Endorphina. They run fair games with exquisite graphics that load in seconds. Also, I noticed that you can filter the games by developer or volatility. Here is a snippet of some of the games I enjoyed at LuckyKoala.
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Slots
I know I have said this many times throughout this review so far, but LuckyKoala has one of the most diverse and packed online slot libraries in the market. With such a long list of good games, it was hard to choose one game. Some slots I continually played while reviewing the casino were Chilli Heat, Book of Oz, Moon Princess, and Gates of Olympus.
How To Find and Play The Best Slots
Finding the best slots can be challenging, especially with so many games. Here is how I found the best slots to play.
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I looked for themes I could relate to.
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I compared the RTP of the slots before settling for one.
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I also considered the number of pay lines for a better winning chance.
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Lastly, I gravitated towards slots offering some sort of bonus.
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Progressive Slots
LuckyKoala has a jackpot section that has 163 titles to pick from. Among them, I found a handful of progressive jackpot slots, like Holmes and the Stolen Stones and Good Girl Bad Girl. Overall, I think it's a decent selection of progressive slots.
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Casino Table Games
When browsing through the lobby, the only table games I found were video poker games like Jacks or Better, Joker Poker, and Bonus Joker. This is a little disappointing from my perspective because many other casinos have other table games such as blackjack, baccarat or even roulette. They do however have these games in there live casino section, which I will talk about next.
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LuckyKoala Casino Live Casino
The live casino section is also jam-packed with many different kinds of games. What was missing from the table games could be found here. I had a blast playing with the live dealers and I have zero complaints about this section. They also have TV Games and Game Shows, which is something that I come across that often.
My Experience Using LuckyKoala Casino on Mobile
The desktop and mobile versions of LuckyKoala are similar. Both versions work perfectly, and the layout is adapted to fit a smaller screen. The bonuses and experiences are the same. The only slight difference is that I could continue my games from anywhere with the mobile casino version, giving me the convenience I needed. I checked everything on my iPhone, and I enlisted the help of my colleague, Kolade, to test this casino on his Android, and he had nothing but glowing reviews. So, it's safe to say that LuckyKoala is fully optimised for different mobile devices.
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Deposit and Withdrawal Methods Available
LuckyKoala offers various payment methods, including bank cards, e-wallets, and crypto. My first attempt at making a transaction was with Skrill, which was the most convenient for me at the time. I like mixing it up sometimes choosing my debit cards or an e-wallet, and this time I opted for an e-wallet. The entire process was super quick and easy, which is a huge plus for me. Let's break down what the payments process looks like:
LuckyKoala Casino Withdrawal Review
| Withdrawal Method | Min. Withdrawal | Max. Withdrawal (Per Week) | Withdrawal Time |
|---|---|---|---|
| Visa Debit | €10 | €5,000 | 1-3 days |
| Mastercard Debit | €10 | €5,000 | 1-3 days |
| Crypto | €10 | €5,000 | 48 hours |
| Astropay | €10 | €5,000 | 48 hours |
| Muchbetter | €10 | €5,000 | 48 hours |
LuckyKoala Casino Withdrawal Requirements
I did not have much trouble making my first withdrawal as I had already filled out most of my information during registration. Here is a simple guide:
Go to the menu next to your account name and click withdraw.
Choose a payment method and enter the amount you want to withdraw.
Confirm the payment and wait for the withdrawal to be processed.
💡 You should know that before making any withdrawals, you must verify your account using your ID and a utility bill for proof of address. Ensure you have fulfilled all the playthrough requirements and have the minimum withdrawal amount (€20) in your account.
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LuckyKoala Casino Deposit Review
| Depositing Method | Min. Deposit | Max. Deposit | Depositing Time |
|---|---|---|---|
| Mastercard Debit | €10 | €1,000 | 1-3 hrs |
| Visa Debit | €10 | €1,000 | 1-3 hrs |
| Crypto | €20 | €5,000 | 1-3 hrs |
| Paysafecard | €10 | €1,000 | 1-3 hrs |
| Skrill | €10 | €5,000 | 1-3 hrs |
| Neteller | €10 | €10,000 | 1-3 hrs |
| Revolut | €10 | €5,000 | 1-3 hrs |
| Rapid Transfer | €10 | €2,000 | 1-3 hrs |
My Experience Withdrawing Winnings at LuckyKoala Casino
I had a smooth process with my withdrawals because I completed all the requirements above. I did have issues with my connectivity and reached out to support, thinking my withdrawal was the problem. They advised me about using a reliable internet connection, and the process went through quickly.
Was Customer Service Effective in Resolving My Issues?
I only had one issue during my first withdrawal when my internet was acting up and preventing the transaction from going through. I contacted support through the live chat, and the response was relatively fast. I later tested the email support, and although it took a while to get a response, their communication was clear and helpful.
Let’s take a closer look at how you can reach LuckyKoala Casino:
| Support Channel | Information |
|---|---|
| support@luckykoala.com | |
| ☎️ Toll-Free Number/Helpline | Not Available |
| 💬 Live Chat | Available 24/7 |
| ⭕ Others | FAQs |
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Trustworthiness of LuckyKoala Casino
I can say with certainty that LuckyKoala is trustworthy. I noticed nothing was off while playing and reviewing the casino, and I could withdraw all my winnings. Customer care was quick to help, I had no trouble playing games, the terms and conditions were laid out very clearly, and overall, I got nothing but good vibes from this casino.
License and Security - Is LuckyKoala Casino Safe and Legit?
LuckyKoala is safe and legit and has a valid licence from the Curaçao Gaming Authority. The casino also has strong data security measures, using the latest SSL encryption.
LuckyKoala Casino Reputation - What Do The Reviews Say?
As a very new casino in the market, there aren't many reviews about the casino online. However, most of the ratings I found on platforms like AskGamblers and Casino Guru were quite low. While almost all players praised the extensive game collection, others had issues with withdrawals, dispute resolution, and bonus allocation.
LuckyKoala Casino's Commitment to Responsible Gambling
LuckyKoala has a responsible gaming section, but I found no tools to take action. They provide resources where you can get help, but that is as far as the help goes. There are no self-exclusion tools to help players take a break from gambling.
| Responsible Gambling Tool | Availability |
|---|---|
| Deposit Limit Tool | ❌ |
| Self-exclusion Tool | ❌ |
| Wager Limit Tool | ❌ |
| Reality Check Tool | ❌ |
| Loss Limit Tool | ❌ |
| Self-Assessment Tool | ❌ |
| Cool-off/Time-out Tool | ❌ |
| Time/Session Limit Tool | ❌ |
| Self-Exclusion Register Participation | ❌ |
| Withdrawal Lock | ❌ |
| Gambling Support Resources | ✅ |
How Does LuckyKoala Casino Stand Out From Competitors?
LuckyKoala has not been around for long compared to other casinos like Tonybet Casino and Slotanza, but it offers a much more generous welcome package. If you are looking for a casino that has been around for a while and has mastered the market, Tonybet is the best choice.
Slotanza is also a good casino with about five years of experience, but LuckyKoala still wins with the most diverse and extensive game lobby. I have played at all three casinos and still prefer the game catalogue at LuckyKoala.
| Casino name | /fit-in/89x89/1727341451/lucky-koala-logo.png){kind=logo} Lucky Koala | /fit-in/89x89/1719824653/tonybet-logo.png){kind=logo} TonybetTonybet Review |  SlotanzaSlotanza Review |
|---|---|---|---|
| Overall | 4.8/5 | 4.9/5 | 4.2/5 |
| Bonus | Up To €1,600 + 350 Free Spins | 100% Up To €750 + 120 Free Spins | Get up to €1000 + 200 free spins |
| Top Features |
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| Min. Deposit | €€10 | ETH10 | €0 |
| Payment Methods |    | /fit-in/45x30/1708437046/visa-debit-logo.png){kind=logo} /fit-in/45x30/1708437027/mastercard-debit.png){kind=small}  |  |
| Currencies | Euro | Ethereum, Euro, United Kingdom Pound, Dogecoin, Litecoin, Tether, Ripple, Cardano | Euro |
| License | /fit-in/72x32/curacao-casino-license.png){kind=small} | /fit-in/72x32/1649923094/estonian-license.png){kind=small} |  /fit-in/72x32/ukgc-license.png){kind=small} |
| Website | Visit | Visit | Visit |
Did I Have any Problems Playing on LuckyKoala Casino?
I did not experience any problems during my time at LuckyKoala. The games were high quality and fair, and they loaded fast. The customer support was also helpful. Playing at this casino was blissful.
Why Did I Give LuckyKoala Casino a Rating of 4.8/5?
At Irishluck, we use a tool called TOPScore to score casinos based on their game selection, payout speeds, bonuses, customer support, and trustworthiness. Considering the wide range of games from renowned developers at this casino and their responsive customer support, I rate it 4.8/5. The casino lost points due to the lack of responsible gaming tools, which is an important factor for me, and the fact it doesn’t have an app.
Other rating sites, like AskGamblers and Casino Guru, have similar ratings based on the unique features of the casino and the few evident challenges. The casino is still pretty new, and therefore, there is minimal data on most of these sites. However, Casino Guru gave it a 4.6/10 and AskGamblers a 5.6/10 with only one review on site.
Do I Recommend Playing at LuckyKoala Casino?
As dedicated as I am to providing our readers with accurate and helpful information about online casinos, my decision is backed with proof and data. Here at Irishluck, we focus on the features most important to Irish players, such as the games available, payment methods, and the casino's security. I looked at all these factors, and using my own experiences, I recommend playing at LuckyKoala Casino, but with caution because the casino lacks RG tools.
FAQs
Is this LuckyKoala Casino review legit?
Yes, it is. We bring you first-hand information from our experiences at the casino.
How long do I have to wait to receive my winnings?
It depends on the payment method you choose for your withdrawal.
Can I register two accounts at LuckyKoala?
No. Each player is allowed only one account, and a strict verification process ensures each player has one account.
What is the minimum withdrawal amount at LuckyKoala?
The minimum withdrawal amount could change, but it is €20 for now.
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